Privacy Policy
Registered Address: 156 High Street, Swansea, SA1 1NE
Company Registration Number: 16710484
Effective Date: 01/09/2025
SN Luxury Car Hire LTD (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and communicate with us.
We may collect and process the following types of personal data:
Identity Data – name, date of birth, driver’s licence details, passport/ID verification.
Contact Data – address, phone number, email address.
Booking Data – vehicle hire details, payment history, insurance information.
Financial Data – payment details (processed securely via third-party providers; we do not store card details).
Technical Data – IP address, browser type, website usage information (via cookies).
We use your personal data to:
Process bookings and provide our car hire services.
Verify your identity and driving eligibility.
Manage payments, deposits, and refunds.
Communicate with you regarding bookings, enquiries, or complaints.
Send service-related updates or legal notices.
Improve our services, website, and customer experience.
Comply with legal, tax, and regulatory requirements.
We process your personal data under the following lawful bases:
Contract – to fulfil a booking or hire agreement.
Legal obligation – to comply with UK law (e.g. insurance, licensing, record-keeping).
Legitimate interest – to manage our business operations and improve services.
Consent – when you opt-in to marketing communications
We may share your data with:
Insurance providers, to ensure valid cover.
Payment processors and banks to manage transactions.
Legal or regulatory authorities, where required by law.
Third-party service providers (e.g. IT, website hosting, marketing), under strict confidentiality agreements.
We do not sell or trade your personal data.
We retain your personal data only as long as necessary for:
Legal and accounting requirements.
Insurance and compliance purposes.
Service history and dispute resolution.
Typically, data related to bookings is retained for 6 years to meet UK legal and tax requirements.
Under UK GDPR, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your personal data, where applicable.
Restrict processing of your data in certain circumstances.
Object to processing based on legitimate interests or direct marketing.
Request transfer of your data (data portability).
Withdraw consent (where processing is based on consent).
To exercise your rights, contact us at: info@snluxurycarhire.com
Our website uses cookies to improve user experience, analyse traffic, and personalise content. You can control cookie preferences via your browser settings.
We implement technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. However, no system is 100% secure, and we cannot guarantee absolute security.
We store and process your data within the UK and EEA. If data is transferred outside the EEA, we ensure adequate safeguards are in place in compliance with UK GDPR.
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Effective Date”.
If you have any questions about this Privacy Policy or how we handle your data, please contact:
SN Luxury Car Hire
156 High Street
Swansea, SA1 1NE
Company Registration Number: 16710484
Email: info@snluxurycarhire.com